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Program

2nd Worldwide Summit of Presidents of Travel Agencies Associations
“Vision 2020 – Global changes and the Future of Travel Agencies”
 
6th – 8th November 2014
Hotel Sheraton Zagreb
Zagreb, Croatia
 

 Preliminary Program (subject to change)

 

November 6, 2014 (Thursday)

Time

Description

Venue

Arrival of participants

 

Hotel Sheraton Zagreb

12:00 – 18:00

Registration

Hotel Sheraton Zagreb, Grandballroom Foyer (ground floor)

18:30 – 19:00

Signature of UNWTO Global Code of Ethics for Tourism
Dress code: Business attire
 

Hotel Sheraton Zagreb, Grandballroom Foyer (ground floor)

19:00 – 19:45
Opening Ceremony
 
Speakers:
Mr. Boris Žgomba, President of UHPA and Vice President of ECTAA
Mr. Taleb D. Rifai, Secretary General UNWTO
Mr. Jayson Breck Westbury, Chair WTAAA
Representative of the City of Zagreb
Mr. Darko Lorencin, Minister, Ministry of Tourism of the Republic of Croatia
 
 
Dress code: Business attire 
 
Hotel Sheraton Zagreb, Grandballroom Foyer (ground floor)
20:00 - …
Welcome cocktail - Sponsored by Amadeus IT Group
Dinner
Dress code: Business attire
Hotel Sheraton Zagreb, Piano Bar/Fontana Restaurant

 

 

 

November 7, 2014 (Friday)

 

Time

Description

Venue
8:00 – 8:45 Late registration Hotel Sheraton Zagreb, Grandballroom Foyer (ground floor)

 

9:00 – 10:30

 

1st Working session – 

Topic: The freedom of Travel – Balancing security needs with freedom of travel

Chair: Mr. Pedro Ortún, European Commission, DG Enterprise and Industry, Dir E – Service Industries

 

Key note speaker: Taleb Rifai, Secretary General UNWTO

Panellists:

Mr. Boris Žgomba, President, UHPA
Mr. Jayson Breck Westbury, Chair, WTAAA
Mr. Devinder Ohri, President, NATAS
 
Dress code: Business casual
 
Hotel Sheraton Zagreb, Grandballroom (ground floor)

10:30-11:00

Coffee Break - Sponsored by Zagreb County Tourist Board

Hotel Sheraton Zagreb, Grandballroom (ground floor)

11:00-12:15

2nd Working session – Part 1

Topic: Tourism & Travel Distribution – The Travel Agent’s Perspective

Chair: Mr. Željko Trezner, Director UHPA

Keynote speaker:  Mr. Lars Thykier, President, ECTAA

Panellists:

Mr. Christoph Klenner, Secretary General, ETTSA
Mr. John Pittman, Senior Vice President, Industry Affairs & Marketing, ASTA
 
Dress code: Business Casual
 
Hotel Sheraton Zagreb, Grandballroom (ground floor)

12:15 – 13:30

2nd Working session – Part 2

Topic: Sustainable Tourism – The Travel Agent’s Perspective

Chair: Mr. Željko Trezner, Director, UHPA

Keynote speaker: Mr. Naut Kusters, Director, ECEAT-Projects

Panellists:

Mr. Frank Oostdam, President, ANVR
Mr. Rahmat Hamzah, President, MATTA
 
Dress code: Business Casual
 
Hotel Sheraton Zagreb, Grandballroom (ground floor)

13:30 – 14:15

 
Lunch

Sponsored by Split-Dalmatia County Tourist Board

Hotel Sheraton Zagreb, Fontana Restaurant (ground floor)

14:45 – 16:00

2nd Working session – Part 3

Topic: Tourism & Travel Distribution – The Travel Agent’s Perspective – Open Discussion

Chair: Mr. Željko Trezner, Director UHPA

Dress code: Business Casual

 
Hotel Sheraton Zagreb, Grandballroom (ground floor)

16:00 – 17:00

 

Networking Coffee Break

 
Hotel Sheraton Zagreb, Grandballroom Foyer (ground floor)

19:00

19:15

19:30 - ...

 

Meeting in the lobby

Departure from Sheraton

Welcome Cocktail & Gala dinner

Dress code: Gentlemen Dark Suit; Ladies Cocktail Dress

 

Smaragd Hall, Esplanade Hotel

Dress code: Gentlemen Dark Suit; Ladies Cocktail Dress

 

   
     

 

 

November 8, 2014 (Saturday)

Time

Description

Venue

9:30 – 11:00

 

3rd Working session

Topic: International Tourism and the future of air transport

Chair: Mr. Michel de Blust, Secretary General ECTAA

Key note speaker: Mr.  Rafel Schvartzman, Regional Vice President Europe IATA

Panellists:

Mr. Krešimir Kučko, President &CEO, Croatia Airlines
Mr. Otto de Vries, CEO ASATA 

Dress code: Business casual

 

Hotel Sheraton Zagreb, 

Grandballroom (ground floor)

 

11:00 – 11:30

Coffee Break

Hotel Sheraton Zagreb

11:30 – 12:30

Destination Croatia: “Possibilities of organizing conferences and study tours for national associations of travel agencies” - Presentations by The Croatian National Tourist Board & The Zagreb Tourist  Board 

Dress code: Business casual

Hotel Sheraton Zagreb, Grandballroom (ground floor)

12:30 – 13:00

Closing Ceremony

Dress code: Business casual

Hotel Sheraton Zagreb, Grandballroom (ground floor)

13:00 – 13:30

Presentation: Euskadi,the Basque Country - Host destination of the 3rd Summit, Mrs. Arantza Madariaga Aberasturi, General Manager Basquetour-Agencia Vasca de Turismo.

Dress code: Business casual

Hotel Sheraton Zagreb,Grandballroom (ground floor)

13:30 – 14:45 Lunch Hotel Sheraton Zagreb

16:30 – …

19:00 

 

 

Social Program 

“Experience Zagreb” followed by dinner in local restaurant

Dressing code: Informal (warm clothes are recommended)

 

 

 

 

 

download whole program (.pdf)